She Does PM

Client communication

All · 7Client communication · 3Self-management · 1Behind the projects · 1Reflections · 2
Anya wears a headset and talks to a client on a video call at her laptop.
Client communication

Talking about talking

How to keep a client call on track, actually listen and remember why we all joined the meeting.

8 min readRead article
Anya sits on a cloud and writes a message on her phone.
Client communication

Kind regards. Allegedly.

What to write, who to CC and how to keep a record without driving everyone mad with notifications.

8 min readRead article
Anya reaches for a large pink speech bubble amid colourful questions.
Client communication

The client wants something. What exactly?

How to turn a vague request into a clear task, ask better questions and stop filling in the gaps for the client.

4 min readRead article
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